BECOME CYBERSAFE:

Keep your Indwe account secure
with expert guidance.

STAY SAFE ONLINE

Cybercrime is a growing reality, with fraud, phishing, and scams becoming more sophisticated every day. Staying informed and alert is your first line of defence against falling victim.

To help you navigate the digital world safely, we’ve put together a practical guide to protect yourself online. Cybercriminals are constantly finding new ways to exploit vulnerabilities—whether through fake websites, phishing attacks, or deceptive scams. From fake charities and counterfeit products to false investment opportunities and too-good-to-be-true loan offers, their goal remains the same: to steal your money and access your personal information. Stay ahead of the risks—empower yourself with the knowledge to protect your digital security.

HOW TO SPOT A FAKE MESSAGE OR PHISHING ATTEMPT

Phishing happens when you receive an unexpected message asking for personal information, prompting you to take action (like clicking a link, opening an attachment, or logging in). These scams can appear in emails, SMS, WhatsApp, Facebook, LinkedIn, or even phone calls.

The Golden Rule:
Think before you click! Never share sensitive details like usernames, passwords, or banking information with unverified sources.

HOW TO SPOT A FAKE OR PHISHING EMAIL

Clicking on an unsafe link is all it takes for criminals to hack into and takeover your machine or online accounts. Cybercriminals rely on emotional triggers to rush your response, making you act before you think. Slowing down for just 10 seconds can help you spot a scam before falling for it.
Ask yourself these four questions before clicking:

Feeling
Does the message create urgency, fear, greed, or curiosity? Scammers often pressure you to act fast.
Action
Does it ask you to click a link, open an attachment, or share personal details? Be cautious.
Know
Do you recognise the sender? Cybercriminals can disguise emails to look like they're from someone you trust.
Expect
Were you expecting this e-mail? Did you sign up for any relief programmes? Even if you know the sender, their account may have been compromised, so rather verify if you are unsure or if it is related to payments, or your financial or personal information.

EXAMPLE OF A FAKE E-MAIL

The information highlighted with the teal flags indicates that it is fake.

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HOW TO SPOT AN UNSAFE LINK

Knowing the difference between a safe and unsafe link can help you stay safe online. Don’t trust any links or attachments in emails or social media messages you were not expecting. Always hover over links in emails to see the actual link. If you understand the anatomy of a URL, you will be able to see the primary domain, which is the most important part of a URL as it tells you where the link will take you if you click on it.

EXAMPLE OF AN UNSAFE LINK E-MAIL

The information highlighted with the blue flags indicates that it is an unsafe link email.

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ANATOMY OF A URL

For example, in the Indwe Secure Services URL: https://cp.indwe.co.za, the destination is indwe.co.za. In the URL: https://google.google-fake.com, the destination is google-fake.com or in the URL:https://verify.microsft.really.com/microsoft.com the destination is really.com and NOT microsoft.com.

To identify the destination that a URL is going to take you to, look at the part AFTER the https://. Now start before the first slash “/”, or if there is no slash start at the end of the URL and look at the parts before that point. The destination is the TWO last parts if the top level domain is .com or the
THREE last parts if the top level domain is .co.za.

The diagram shows you that the destination is the primary domain and the top-level domain together.

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PROTECT YOUR PASSWORDS

Cybercriminals love passwords! protect yourself and the organisation with these best practices:

  • Don't share your passwords
  • Your password must be at least 12 characters
  • Make passwords hard to guess
  • Use a different password for each app and website

Become cybersafe and learn how to keep your Indwe account safe. Learn more here.

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