Business Development Specialist

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Description:
To identify, generate, and nurture new business opportunities through strategic lead generation activities and professional networking, adhering to the company’s leads management procedures. The individual will play a critical role in expanding the company’s client base, strengthening market presence, and supporting business growth in Indwe Risk Services


Office Location: Cape Town - Old Oak

Employment Type: Permanent

Education Minimum:

  • Matric;
  • Relevant diploma/degree in Marketing
  • Sales
  • Business Management, or Insurance advantageous
  • FAIS compliance
  • Passed exam RE: Representatives

Experience Minimum:

  • 3 - 7 Years

Ideal Education:

  • Higher certificate in Insurance NQF5

Ideal Experience:

  • 3-5 years experience in sales
  • Business development or lead generation preferably in Insurance
  • Proven success in generating and qualifying leads
  • Experience in networking, business forums, or referral-based sales
  • Familiarity with leads management portals and CRM platforms
  • Exposure to digital lead generation (social media, email campaigns, events) is advantageous

Skills

  • Lead the end-to-end activation process for the acquisition of new insurance clients and partners
  • Ensuring timely and high-quality onboarding experiences; Ensure all data, documentation, and compliance checks are completed
  • Representing the company at golf days, broker functions, and other insurance-related events
  • Computer Literacy(Outlook, Word and Advanced Excel);
  • Act as a trusted point of contact for high-value clients during the onboarding phase
  • Develop and maintain strong relationships with key brokers, agencies, and underwriters
  • Excellent communication and presentation skills (verbal & written)
  • Strong negotiation and persuasion ability
  • Ability to establish rapport and build long-term relationships
  • Goal-driven, resilient, and persistent in pursuing opportunities
  • Analytical with strong research and prospecting skills
  • Coach and support team members to meet performance metrics and client satisfaction goals
  • Monitor and refine activation processes for improved speed, efficiency, and scalability
  • Report on KPIs and suggested enhancements based on client feedback and activation data
  • New business leads must be captured on Leads Management Portals, for tracking, reporting
  • Flag and help resolve any issues that could delay onboarding or affect client satisfaction

Knowledge:

  • Insurance and Brokerage Industry Experience
  • Technical and comprehensive Commercial and Individual Insurance Product Knowledge
  • Legal Requirements of the Insurance Industry;
  • Knowledge of Specialist Liability
  • Regulatory requirements of the insurance industry including POPIA
  • Lead activations, marketing and sales principles
  • Knowledge of insurance products and value-added products and services

Personal attributes:

  • Influential
  • Assertiveness
  • Flexibility
  • Interpersonal effectiveness
  • Customer service orientation
  • Resilience and tenacity
  • Emotional maturity
  • Proactive
  • Innovative
  • Deadline driven
  • Attention to detail & Accuracy
Apply here

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